ZoomGoTravel.com – Terms & Conditions
Welcome to ZoomGoTravel.com. These Terms & Conditions (“Terms”) govern your access to and use of our website and services. By using our website or making a booking, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.
1. Acceptance of Terms
By accessing or using ZoomGoTravel.com, you confirm that you have read, understood, and agreed to these Terms & Conditions, as well as our Privacy Policy and other applicable policies.
2. Our Services
ZoomGoTravel.com is an online travel platform that facilitates domestic and international flight and train bookings. We act as an intermediary between travelers and airlines, rail operators, and other travel service providers.
We do not own or operate airlines, railway services, or transportation systems. All bookings are subject to the terms, conditions, and availability of the respective travel providers.
3. Eligibility
To use our services, you must:
Be at least 18 years of age or have legal authority to enter into binding agreements.
Provide accurate, complete, and current personal information.
Use the website only for lawful purposes.
4. Booking Confirmation
All bookings are subject to availability and confirmation by the respective airline or rail operator.
A booking is considered confirmed only after payment has been successfully processed and a confirmation email or ticket has been issued.
Users are responsible for reviewing their booking details immediately upon receiving confirmation.
5. Pricing and Payment
Prices displayed on the website may change at any time before payment is completed.
The final price, including applicable taxes and service fees, will be displayed before payment.
Additional charges such as baggage fees, seat selection fees, onboard services, or rail operator charges may apply.
Full payment must be received before a booking is confirmed.
6. Changes, Cancellations, and Refunds
Changes, cancellations, and refunds are governed by the fare rules and policies of the respective airline or rail operator.
Certain tickets may be non-refundable or subject to cancellation penalties.
Modification requests are subject to availability and applicable fees.
Refund processing times vary depending on the travel provider and payment method.
ZoomGoTravel.com may charge a service fee for handling cancellations, refunds, or booking modifications where permitted.
7. Travel Documents
Travelers are solely responsible for obtaining and carrying all required travel documents, including:
Valid passports
Visas
Government-issued identification
Health certificates or other documents required by applicable authorities
ZoomGoTravel.com is not responsible for denied boarding or denied travel resulting from missing, expired, or incorrect documentation.
8. User Responsibilities
By using our website, you agree that you will not:
Provide false or misleading information.
Use the website for fraudulent or unlawful activities.
Interfere with the operation or security of the website.
Attempt unauthorized access to our systems or user accounts.
Violate any applicable laws or regulations.
9. Third-Party Providers
Travel services available through ZoomGoTravel.com are provided by independent airlines, rail operators, payment processors, and other third-party service providers.
We are not responsible for:
Schedule changes
Delays
Service interruptions
Cancellations
Lost baggage
Operational decisions made by travel providers
All such matters remain the responsibility of the respective provider.
10. Limitation of Liability
To the fullest extent permitted by law, ZoomGoTravel.com shall not be liable for:
Flight or train delays
Cancellations
Missed connections
Schedule changes
Weather-related disruptions
Government actions
Labor strikes
Technical failures
Any indirect, incidental, consequential, or special damages arising from the use of our services
Our liability, if any, shall be limited to the amount paid for the booking through our website where permitted by applicable law.
11. Intellectual Property
All website content, including text, graphics, logos, images, designs, software, and trademarks, is the property of ZoomGoTravel.com or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
12. Privacy
Your use of ZoomGoTravel.com is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
13. Website Availability
While we strive to keep our website available at all times, we do not guarantee uninterrupted or error-free operation.
We reserve the right to suspend, modify, or discontinue any portion of the website without prior notice.
14. Indemnification
You agree to indemnify and hold harmless ZoomGoTravel.com, its employees, affiliates, partners, and service providers from any claims, damages, liabilities, costs, or expenses arising from:
Your use of the website.
Your violation of these Terms.
Your violation of any applicable law or third-party rights.
15. Changes to These Terms
ZoomGoTravel.com reserves the right to modify these Terms & Conditions at any time.
Updated versions will be posted on this page, and continued use of the website after changes become effective constitutes acceptance of the revised Terms.
16. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the United States, without regard to its conflict of law principles.
17. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
ZoomGoTravel.com
Email: support@zoomgotravel.com
Phone: (833) 307-4498
Address:
1321 W. Mockingbird Lane, Suite 500W
Dallas, TX 75247